First paddle out since
the pins came out
Step forward
to help them
get back
get back
JOIN US AS A
RECOVERY COORDINATOR
ACC - it's great to know it's there for us, if and when we need it. And it's also great to know there are people out there - like you - who'd make amazing ACC Recovery Coordinators. If you've been thinking about making a change and moving into a job where you can use your talents to help those in communities across Aotearoa, this could be the role for you. Now's the time to step forward, to truly contribute to positive outcomes - making a tangible difference by helping people navigate their ACC recovery journey. As a Recovery Coordinator you'll be giving back… but you'll also be gaining so much; a sense of purpose, supportive and caring colleagues, and a career move that's both personally fulfilling and professionally rewarding.
Imagine starting each day knowing that the work you'll do has the power to drive positive change - to literally make someone else's life better. It may sound bold… but it is the reality of the Recovery Coordinator role. You will be at the heart of clients' recovery journeys - guiding, assisting, arranging and connecting so they can reach their recovery goals. It's about managing the moving parts of the recovery journey to help people get back to the things they love doing. Whether that's helping them get back to work, back to sport or school, or back visiting whanau, you'll play a key role in making it all happen.
Your client interactions will be all phone-based, and on a daily basis you'll be coordinating between a range of providers such as specialists, physiotherapists, occupational therapists - essentially whoever and whatever is required to best help client recoveries. Long story short, this is mahi with meaning - where your mana and sense of purpose can lead to tangible, positive recovery outcomes. It's also worth knowing this is a Monday-Friday role, with a minimum of two days a week in the office when fully trained (we provide you with a laptop, headset, monitor, cables, mouse, and a keyboard to support this).
We're hiring for Recovery Coordinators right now, right across the mōtu (country). Discover a role nearest you, learn more about what's involved, what's in it for you, and all the advantages that come with joining the ACC team.
The Accident Compensation Corporation (ACC) delivers injury prevention initiatives and no-fault personal injury cover for everyone in Aotearoa, New Zealand.
Our strategy name, Huakina Te Rā, is the command that calls ACC to action, engaging the sails of our waka into momentum towards our destination - a sustainable future where we work in partnership to support all people in Aotearoa, New Zealand to stay safe and recover from the impacts of injury. Huakina Te Rā is underpinned by Te Tiriti o Waitangi / The Treaty of Waitangi and our commitment to partnering with Māori and achieving equitable wellbeing outcomes for Māori.
The strategy gives effect to Te Tiriti o Waitangi / The Treaty of Waitangi through our waka hourua partnered approach and dual-framing.
Tōnui Ake Nei | Thriving Aotearoa is our vision for a future where we work together so that all people and their communities can live the lives they value. Tōnui means “to thrive and prosper”. Ake Nei refers to something that is increasing, rising, of great importance.
Tō Tātou Aronga | Our Purpose is to improve lives every day through a focus on prevention, care and recovery for all people in Aotearoa, New Zealand who are impacted by injury.
Ngā Whāinga Matua | Our Goals will support us to realise our vision and every action we take should get us closer to achieving them. Our dual-framed goals are:
More information available here on
Our strategy | Huakina Te Rā
Here is where you can find more about
ACC and the work we do.
Please click through to the location that is best for you and you will be able to complete your application process.
Once your application is received, we will review it, and you can expect a response from the ACC recruitment team within the week after the closing date on the advert.
Our recruitment process will involve a review of your CV, cover letter and your answers to questions on the application form. Following this you may be invited to complete a phone screen, assessment interview (which will be either in person or virtual depending on location), with the last step of testing/reference checks prior to offer.
We look forward to receiving your application.